What’s the fastest way to lower the temperature in a heated conversation? Listen—really listen.
In this quick-hit “Leadership Hack” mini-episode, Dr. Lisa Coplit shares her go-to tool for defusing conflict: calm, intentional listening that lets the other person feel heard and safe. Hear how she quiets her own “amygdala hijack,” reflects back what she’s heard, and creates space to respond thoughtfully rather than react reflexively.
• Gain a bite-sized, research-backed tactic you can apply in your next tense meeting.
• Get a preview of next week’s full-length episode on Dr. Coplit’s leadership journey—packed with pearls for leaders at every level.
Check it out, practice the hack, and watch your conversations and leadership improve.
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Learning to Lead is a Quinnipiac University podcast studio production co-hosted by students, alumni and faculty from the Schools of Medicine, Nursing and Health Sciences: Brooklynn Weber, Amber Vargas, Peter Longley, Maya Doyle and Rahul Anand
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